Our Mission

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Our mission is to protect the lives and property of Tellico Village residents, Loudon County citizens, and visitors by delivering exceptional fire, rescue, emergency, and medical response services that meet or exceed community expectations.

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This mission is achieved through fire suppression, medical response, training and education, fire prevention, investigations, rescue operations, and public safety outreach, as well as other emergency and non-emergency initiatives.

 

We are committed to promoting public safety and fostering community support through professional and dedicated service. We strive to be active participants in our community, serving as role models while ensuring the efficient and effective use of our resources. Our goal is to provide services of the highest quality that are both appropriate and impactful for the residents of Tellico Village.​

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Core Values of the Department

• Prepared for Duty - Our members are committed to maintaining the highest level of readiness, ensuring that the department can respond effectively at a moment's notice. Volunteers are thoroughly trained, properly equipped, and fully supported to deliver safe, prompt, and exceptional service to our community.

• Serving with Integrity - Integrity guides everything we do. The dedication required for our mission demands exceptional character. We inspire one another through pride in our organization, recognizing that every action reflects on our unit's legacy, both past and present. Truth and trust are the cornerstones of our relationships and service delivery. Our members consistently uphold the highest professional standards to earn and maintain public trust.

• Responding with Compassion - As a people-centered organization, we are deeply committed to helping those in need. Our members deliver fire and emergency services with the utmost care, empathy, and compassion to every individual requiring assistance.

• Committed to Professional Excellence - We empower our members with the tools, training, and education needed to provide outstanding professional services. The department fosters excellence through a dedication to quality, respect for all individuals, and a workplace culture free from harassment, discrimination, and retaliation.